Target audience:

The course is suited to both new and experienced managers who are leading a cross generational team.

Course overview:

This interactive and engaging training course has been designed to help leaders manage a cross generational team with confidence and ease. It reviews the myths and facts for each generation (and what that means for managers) as well as exploring how the learners can make sure they get the very best out of cross generational teams.

Objectives:

At the end of this training course participants will be able to:

• Articulate the different generations in the workplace, and differentiate what is a myth about that generation, and what is a fact
• Explore generational tension, and how different cognitive biases come into play
• Understand how life stages may impact different generations, in particular around priorities for different age groups as well as technological advances
• Demonstrate ways of working cross-generationally to get the best out of people
• Identify the skills and tactics for managing team members that might have more experience than them