Developing Assertiveness
This course will provide guidance on how to become more assertive and build self-confidence, which in-turn will help participants to achieve greater work effectiveness and productivity.
Personal Development
highly knowledgeableAn effective leader can have a significant impact on productivity, employee engagement and staff retention. Without the necessary leadership skills, the transition to being a leader can be a difficult one
Effective Communication Skills
This course will demonstrate the most effective ways to communicate with customers as well as the people within an organisation. Improved communication means improved results.
Time Management Skills
With so many distractions and demands on our attention, wasting time is easy to do. That’s why this Time Management skills course has never been more important to your success and increase in productivity.
Emotional Intelligence
Research indicates that emotional intelligence can be a better indicator of workplace performance than IQ. This course should be an essential element of any staff development programme.
Handling Difficult People
This training course will help build self-awareness and will highlight the important elements of creating positive workplace relationships.
Conflict Management
Learn how to implement preventative measures to avoid tense and unproductive working environments. This course teaches that much of business success is about overcoming problems successfully.
Negotiation Skills
The ability to negotiate effectively is an important skill. It is also a skill that can easily be developed by understanding the process involved. This Negotiation Skills training course does just that.