Target audience:

This course is extremely useful for team members who wish to work together more effectively and for managers and leaders who would like to inspire and motivate their team.

Course overview:

The course teaches participants the importance of emotional intelligence and how to develop their emotional intelligence abilities.
They will see why emotional intelligence at work is important and the role of staff, managers, and the organisation as a whole to ensure that employees and organisations have a good level of emotional intelligence.

Objectives:

At the end of this Emotional Intelligence training course participants will be able to:

• Identify what emotional intelligence is and why it is important
• Find ways to recognise and manage their emotions
• Identify techniques to recognise and inspire emotions in others
• Examine the application of emotional intelligence at work
• Set up an action plan to foster their emotional intelligence