Target audience:

Every job, no matter what it is, requires excellent communication capabilities. If you want to progress in your role, you need to be able to both express yourself clearly and be able to listen and understand the needs, wants and intentions of others when they communicate. Therefore, this training course is suitable for everyone in any role.

Course overview:

Being able to communicate effectively is a cornerstone to building positive working relationships; it will enable you to build rapport, develop relationships and feel comfortable and confident around others. This course teaches how to respond appropriately during difficult conversations and feel less pressure when communicating with superiors and peers.

Objectives:

At the end of this Effective Communication training course participants will be able to:

• Communicate clearly and get their message across
• Encourage others to open up and speak freely with them
• Communicate confidently with people at all levels
• Cope with difficult communication situations